21-05-2026 09:59:51 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ##  ## ClientType: Mobile
21-05-2026 09:59:51 ## Error ##  ## DataAccess.SetData ##  ## Error ## ClientType: Mobile
21-05-2026 09:59:51 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 09:59:51 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:21 ## Exception ## Table 'support.support_ticket' doesn't exist ## DataAccess.GetData ##  ## GetEnterpriseInfoInSupportTicket
 Select phone_no, first_name,  (select s.manager_id from support.support_ticket s left outer join support.crm_user u on u.id=s.manager_id  where ifnull(u.inactive,0)=0 and u.user_type=2 and s.enterprise_id = ent_enterprise.id and s.manager_id is not null order by s.updated_at desc limit 1) as suggested_manager_id  from ent_enterprise  where id = 'f2afc785-e051-4c64-b09d-05402d42093a' 
 Inner Exception: NULL 
 Error: Table 'support.support_ticket' doesn't exist
 Source: MySql.Data

21-05-2026 10:12:21 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:21 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:21 ## Error ##  ## DataAccess.SetData ##  ## Error
21-05-2026 10:12:26 ## Exception ## Table 'support.support_ticket' doesn't exist ## DataAccess.GetData ##  ## GetEnterpriseInfoInSupportTicket
 Select phone_no, first_name,  (select s.manager_id from support.support_ticket s left outer join support.crm_user u on u.id=s.manager_id  where ifnull(u.inactive,0)=0 and u.user_type=2 and s.enterprise_id = ent_enterprise.id and s.manager_id is not null order by s.updated_at desc limit 1) as suggested_manager_id  from ent_enterprise  where id = 'f2afc785-e051-4c64-b09d-05402d42093a' 
 Inner Exception: NULL 
 Error: Table 'support.support_ticket' doesn't exist
 Source: MySql.Data

21-05-2026 10:12:26 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:26 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:26 ## Error ##  ## DataAccess.SetData ##  ## Error
21-05-2026 10:12:30 ## Exception ## Table 'support.support_ticket' doesn't exist ## DataAccess.GetData ##  ## GetEnterpriseInfoInSupportTicket
 Select phone_no, first_name,  (select s.manager_id from support.support_ticket s left outer join support.crm_user u on u.id=s.manager_id  where ifnull(u.inactive,0)=0 and u.user_type=2 and s.enterprise_id = ent_enterprise.id and s.manager_id is not null order by s.updated_at desc limit 1) as suggested_manager_id  from ent_enterprise  where id = 'f2afc785-e051-4c64-b09d-05402d42093a' 
 Inner Exception: NULL 
 Error: Table 'support.support_ticket' doesn't exist
 Source: MySql.Data

21-05-2026 10:12:30 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:30 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:30 ## Error ##  ## DataAccess.SetData ##  ## Error
21-05-2026 10:12:34 ## Exception ## Table 'support.support_ticket' doesn't exist ## DataAccess.GetData ##  ## GetEnterpriseInfoInSupportTicket
 Select phone_no, first_name,  (select s.manager_id from support.support_ticket s left outer join support.crm_user u on u.id=s.manager_id  where ifnull(u.inactive,0)=0 and u.user_type=2 and s.enterprise_id = ent_enterprise.id and s.manager_id is not null order by s.updated_at desc limit 1) as suggested_manager_id  from ent_enterprise  where id = 'f2afc785-e051-4c64-b09d-05402d42093a' 
 Inner Exception: NULL 
 Error: Table 'support.support_ticket' doesn't exist
 Source: MySql.Data

21-05-2026 10:12:34 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:34 ## Exception ## Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Unknown database 'support' ## DataAccess.GetConnection ##  ## 
21-05-2026 10:12:34 ## Error ##  ## DataAccess.SetData ##  ## Error